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Whether you’re looking to unlock working capital, fund your supply chain, or explore secure investments, our team is ready to help.
Let’s Connect to Discover More
Whether you’re looking to unlock working capital, fund your supply chain, or explore secure investments, our team is ready to help.
PRIVACY POLICY
The purpose of this Privacy Policy is to provide transparency regarding how AltKred processes information relating to Users of the Platform. This includes information collected during registration, onboarding, platform usage, and participation in marketplace activities. The policy also explains the rights available to individuals whose personal data is processed by AltKred and the measures taken by the Company to safeguard such data.
This Privacy Policy applies to all Users who access or interact with the AltKred Platform, including visitors to the website, registered users, representatives of business entities, and individuals who communicate with AltKred through electronic or offline channels.
This Policy applies only to data processed by AltKred in connection with the Platform and does not apply to third-party websites, services, or applications that may be linked through the Platform.
AltKred may collect different categories of information depending on how you interact with the Platform.
Personal Identification Information
When individuals register or interact with the Platform on behalf of an organisation, AltKred may collect personal details such as name, email address, phone number, designation, and identity information required for account verification and platform administration.
Business and Corporate Information
For onboarding business users, AltKred may collect corporate information such as company name, registered address, incorporation details, tax identification numbers, authorised signatories, and related business credentials.
Transaction and Operational Information
When Users participate in marketplace activities, AltKred may collect information related to invoices, transaction records, bid activity, communication logs, and related financial data that Users voluntarily upload or submit through the Platform.
Technical and Usage Information
AltKred may automatically collect certain technical information including IP address, browser type, device identifiers, operating system, system activity logs, and website usage patterns. This information helps us maintain platform security and improve system performance.
Communication Information
Information provided when Users communicate with AltKred through email, contact forms, support requests, or other communication channels may also be collected and retained.
AltKred collects information only to the extent necessary to provide its services and operate the Platform effectively.
Information may be collected in several ways, including when Users register on the Platform, submit forms, upload documents, interact with platform features, participate in transactions, communicate with AltKred, or browse the website. Certain technical information may also be collected automatically through cookies, server logs, and analytics tools.
AltKred processes information for legitimate business purposes related to operating the Platform. These purposes include enabling user registration, facilitating interaction between marketplace participants, maintaining system security, providing customer support, complying with legal obligations, improving platform functionality, and analysing usage trends to enhance the overall user experience.
Information may also be processed to verify user identity, detect fraudulent activity, maintain audit records, and enforce the Platform’s Terms of Use.
AltKred does not sell personal data to third parties.
AltKred processes personal data on the basis of lawful consent obtained from Users, contractual necessity for providing Platform services, compliance with applicable legal obligations, and legitimate business purposes related to the operation and security of the Platform.
Where required under applicable law, Users will be provided the opportunity to grant or withdraw consent for specific data processing activities.
AltKred may share information in limited circumstances necessary for operating the Platform.
Information may be shared with other registered Users where such disclosure is necessary for the facilitation of marketplace interactions or evaluation of transactions.
Information may also be shared with service providers that support the operation of the Platform, including technology vendors, hosting providers, analytics providers, and professional advisors, provided such parties are contractually obligated to maintain confidentiality.
AltKred may disclose information where required to comply with applicable laws, legal processes, regulatory requests, or governmental authorities.
In the event of a merger, acquisition, restructuring, or transfer of business assets, user information may be transferred as part of the transaction subject to applicable legal safeguards.
AltKred retains information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal, accounting, audit, and regulatory obligations. Data may also be retained for dispute resolution, enforcement of agreements, and prevention of fraudulent activities.
Once information is no longer required for these purposes, AltKred will take reasonable steps to delete or anonymise the data in accordance with applicable laws.
AltKred implements reasonable technical and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction. Security measures may include access controls, encryption technologies, network security protections, and system monitoring mechanisms.
While AltKred takes reasonable precautions to safeguard data, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Subject to applicable law, individuals whose personal data is processed by AltKred may have certain rights, including the right to request access to personal information held by AltKred, the right to request correction or updating of inaccurate information, the right to withdraw consent where processing is based on consent, and the right to request deletion of personal data where retention is no longer necessary.
Requests relating to personal data rights may be submitted to AltKred through the contact details provided below.
The Platform may use cookies or similar technologies to enhance user experience, analyse website traffic, and maintain session information. Cookies are small data files stored on a user’s device when visiting a website.
Users may configure browser settings to refuse cookies or to notify them when cookies are being used; however, certain features of the Platform may not function properly if cookies are disabled.
The Platform may contain links to third-party websites or services that are not operated or controlled by AltKred. This Privacy Policy does not apply to such third-party platforms, and AltKred is not responsible for their privacy practices. Users are encouraged to review the privacy policies of any third-party services they access.
The Platform is intended for use by business entities and authorised representatives and is not directed toward individuals under the age of eighteen. AltKred does not knowingly collect personal information from minors.
AltKred may update this Privacy Policy from time to time to reflect changes in legal requirements, platform features, or business practices. Updated versions will be posted on the Platform, and the revised policy will become effective upon publication.
Users are encouraged to review this Privacy Policy periodically.
In accordance with applicable Indian laws, Users may contact the designated grievance officer for questions, concerns, or complaints relating to this Privacy Policy or data processing practices.
Grievance Officer Email: support@altkred.com
AltKred will make reasonable efforts to address complaints or grievances within the timelines prescribed under applicable law.